Frequently Asked Questions
Everything you need to know about shopping with ALFIE.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for personalized advice.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small processing fee depending on your location.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days. You will receive a tracking number via email as soon as your order ships.
Are ALFIE products ethically manufactured?
Yes, we are committed to sustainable fashion. We partner only with factories that guarantee fair wages, safe working conditions, and follow certified environmental standards to minimize our carbon footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
Because we process orders quickly to ensure fast delivery, we can only make changes or cancellations within 60 minutes of the order being placed. Please contact our support team immediately if you need assistance.